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    Customer Service Coordinator

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      Customer Service Coordinator

      Location: Crumlin, County Antrim, Northern Ireland

      Salary: £26000.00 - £28000 per annum + Training + Benefits

      Contract Type: Permanent

      Customer Service Coordinator

      £26,000 – £28,000 + Training + Benefits

      Crumlin

      Do you have previous experience in a customer service role and thrive a fast-paced environment? Perhaps you’re working in an admin role and want to have more customer interaction?

      As a Customer Service Coordinator, you’ll be working within a busy transport department of a recycling business, dealing with incoming enquiries via telephone and email. Working alongside the transport team, you will be managing information to ensure customers are kept up to speed with their orders and advised of any changes.

      Benefiting from a comprehensive induction and on the job training, this role will involve the use of CRM and tracking systems, along with Microsoft office applications.

      This is a Monday to Friday role, with no weekend work required.

      The Role:

      • Dealing with customer enquiries via phone & email
      • Liaising with the transport team to obtain all necessary information
      • Accurate & efficient data entry
      • Use of CRM and tracking systems (training provided).
      • Organising invoices.
      • Monday to Friday, 7am to 4pm OR 8am to 5pm

      The Ideal Person Will:

      • Have previous office experience in a customer facing role
      • Be Confident at working on own initiative
      • Be proficient with Microsoft Office packages
      • Be calm and work well under pressure
      • Experience in the transport and/or logistics industry would be beneficial but not essential

      What’s in it for you?

      • Comprehensive Training
      • A great company culture
      • Further career advancement opportunities
      • Job Security, working within a fast growing industry

      If you are interested in opening new doors with long term career prospects, then click APPLY NOW!

      GRN Search Group is a specialist recruitment consultancy working within the Supply Chain Industry and covers roles within: Transport & Logistics, Freight & Customs, Distribution & Storage and Procurement & Supply Chain.

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